We hope the following answers will help you.You can contact us at any time.We are happy to answer all your questions.
A: We are the Chinese manufacturer of artificial plants.We have been working on the production of artificial plants for 21 years.
A: You can contact us online,by WhatsApp,Email,Wechat or by sending inquiries.We're online 24 hours a day.We will reply to you as soon as we see your message.
A: Yes. For small plants(grass, flower,branch) we can offer you sample for free, you just need to pay for the shipping costs. For trees, you just need to pay for twice of the unit price and shipping costs, and the extra one time sample charge will be deducted in the future orders.
A: Our price is competitive .Usually the price is depended on the quantity,design and size ,if you order more the price and shipping will be cheaper.
A: 1)They are look natural.High imitation. 2)Fine workmanship, beautiful interface processing. 3)We have our own factory,Most products support customization.The price is competitive!
A:After production finished before shipping , we will send pictures or videos to you.If you don't satisfy ,we will modify the items till your satisfaction, then pack and ship the goods after you confirm all. This is our responsibility to each customer .we won’t send bad things to our client.
A: We make every effort to customer satisfaction.Indoor plants can be used more than 10 years.Outdoor UV protection plants guarantee 3 years color not fade.Fire retardant plants guarantee 2 years.
A: Yes，we have a large showroom that have many kinds of artificial trees、artificial plants、artificial flowers、artificial green wall，etc. Welcome to our factory or through video tour
A: Except for the items in stock,sample orders normally need 3-5 workdays.General items need 7 workdays,custom items or other items depend on exact quantity and process，generally need 15-20 workdays.
A: You can contact us on line or on WhatsApp,or by email,any way that you can contact us.We will try to reply you asap. When we confirm the order details,we will send you an Proforma Invoice and you can pay accordingly.
A: Payment terms : TT deposit 50% after order confirm. We will provide photos and videos to you after production. After you inspect the goods, you need to pay the remaining balance payment before shipment
